Year | 2007 |
---|---|
Authors | Yu-Chuan Tung/Yi-Ping Lin ;Yu-Chuan Tung ;Yeong-Huei Lee |
Paper Title | Practicing Customer Relationship Management for Internet Banking Services: The Effect of E-Service Quality on Customer Loyalty |
Journal Title | Department of Management Science |
Vol.No | 27 |
Issue.No | 1 |
Paper Type | paper |
Date of Publication | 2007-01-01 |
Language | Chinese |